Refund Policy
💰 REFUND POLICY
(Controlled Resolution System — Specialist Version)
1. Return Eligibility Window
Return requests must be submitted within 30 days of delivery confirmation.
2. Valid Return Conditions
We accept returns in cases of:
- Verified product defects
- Incorrect item delivery
- Significant deviation from description
3. Non-Returnable Cases
Returns are not accepted for:
- Used or field-tested items
- Minor cosmetic differences
- Delays within stated delivery timeframe
- Buyer error
4. Evidence Requirement
Customers may be required to provide:
- Clear photos
- Video proof
- Description of issue
5. Return Authorization Process
- Submit request
- Provide evidence
- Receive instructions
Unapproved returns are not accepted.
6. Refund Processing
Refunds are issued after inspection:
- Timeline: 5–10 business days
- Method: original payment method
7. Costs
- Original shipping is non-refundable
- Return shipping may be required
8. Order Cancellation
Allowed within 12 hours only.
9. Chargeback Handling
Unresolved disputes may be escalated with supporting documentation.